Accredited Office Admin course

Accredited Office Administration

Details

Transform your business operations with our comprehensive, four-module office admin course. From identifying essential systems and pinpointing resource needs to securing confidential records and producing a customized manual, this program equips you with the hands-on expertise to streamline processes, maintain compliance, and enhance overall efficiency. Empower your team with modern administrative best practices and gain credits to give you the competitive edge you need to drive organizational success.

This course is aligned with SAQA Unit Standard 110003 at NQF Level 4, for 8 credits. This Unit Standard forms part of the Further Education and Training Certificate: Generic Management: General Management at NQF Level 4.

This Unit Standard is ideal for anyone working in Administration—whether in commercial or non-commercial environments—who wants to create efficient administrative procedures that support their organization’s mission, vision, and goals. By completing this program, you will:

Gain a clear understanding of the various administrative systems an organization needs
Learn to develop and update these systems for a specific business environment
Master techniques for maintaining confidentiality in administrative information
Establish policies and procedures, and compile them into a practical manual for ongoing use

All formative and summative assessments are completed in class.

Delivery Methods

Delivery Method	Duration
Classroom	4 days	Get a Quote
Live Virtual Training	4 days	Get a Quote

Discounts Available

Brochure:

Information may change without notice.

Audience

This accredited course is perfect for anyone in administration—across commercial and non-commercial sectors—who wants to streamline organizational procedures. It’s also valuable for office managers, entrepreneurs, and anyone looking to optimize administrative operations to help their organization achieve its mission, vision, and objectives more efficiently and effectively.

Pre-Requisites

Communication at NQF Level 3.

A laptop or desktop computer with word processor, email and spreadsheet applications, as well as stable internet access, is essential to complete this course.

Course Outline / Curriculum

Module 1: Understand Required Administrative Systems

Identify various administrative systems (client-filing, staff, business)
Explain elements and usage in line with company/legal requirements
Determine necessary resources (staff, IT, office space) and sourcing methods

Module 2: Develop and Update Administrative Systems

Pinpoint the administrative needs of a specific business
Create systems that meet organizational and legal requirements
Present proposed systems to management and staff for feedback
Integrate agreed changes to refine systems

Module 3: Ensure Confidentiality of Administrative Information

Identify confidential information in accordance with legal and industry standards
Establish systems to protect and maintain secrecy of sensitive records
Define clear access mandates for administrative and other staff roles

Module 4: Create Policies and Procedures Manual

Develop procedures aligned with legislative and organizational requirements
Communicate procedures to employees, ensuring clarity and compliance
Compile policies and procedures into a formal company-specific manual

Schedule Dates and Booking

There are currently no scheduled dates.

Please note that this course needs a minimum of 6 delegates to schedule a course. You can choose to be added to the waiting list by clicking the button below, and we will contact you when we have enough delegates interested. Should we not get enough delegates, we will refund or credit your paid booking.

Add me to the waiting list

Should you need this course urgently, the following options are available:

Pay for 6 delegates (whether you have them or not) and we will schedule the course as soon as possible.
If you have fewer delegates and cannot pay for 6, we can negotiate a shortened course where some of the time will be spent in blended learning - watching videos and doing tutorials and exercises with some contact time with the trainer. We would want to discuss what your core needs are so that we cover those aspects. You need to have paid for 3 delegates at least.

Submit Enquiry