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Details
Design Thinking is a human-centred, iterative problem-solving approach that emphasizes understanding the needs and experiences of users to create innovative and effective solutions. It involves five key stages: Empathize, Define, Ideate, Prototype, and Test. By fostering empathy, encouraging collaboration, and embracing experimentation, Design Thinking enables individuals and organizations to tackle complex problems creatively and develop solutions that resonate with and benefit the end users.
Participating in the 2-day Design Thinking Training Program will empower you to tackle complex challenges with a user-focused approach. You'll develop skills in empathy, creative brainstorming, and collaborative teamwork, enabling you to generate innovative solutions tailored to real user needs.
The course offers hands-on experience in prototyping and testing, ensuring your ideas are practical and effective. Additionally, you'll learn to define clear problem statements and implement strategies for continuous improvement, positioning yourself as an innovation leader within your organization and enhancing overall performance and customer satisfaction.
Delivery Methods
Leading Training is focusing on providing virtual training courses for the foreseeable future and will only consider in-person and classroom training on request, with a required minimum group size of six delegates. We remain committed to offering training that is fast, focused and effective.
| Delivery Method | Duration | Price (excl. VAT) | ||
|---|---|---|---|---|
| Classroom | 2 days | ZAR 6,500.00 | Get a Quote | |
| Live Virtual Training | 2 days | ZAR 5,000.00 | Get a Quote |
Discounts Available
Brochure:
Audience
This is a high-level course perfect for anyone in a creative, technical, managerial, or strategic role who will benefit from the tools and methodologies shared, to tackle complex problems and develop impactful solutions.
Pre-Requisites
Basic Skills and Competencies
-
- Strong communication and teamwork abilities. (Recommended)
- Basic critical thinking and problem-solving skills. (Recommended)
Technological Requirements
-
- Access to a laptop or tablet for digital activities.
- Basic proficiency with Microsoft Office, Google Workspace, or similar tools.
Course Outline / Curriculum
Session 1: Introduction to Design Thinking
- Definition and Origins
- Core Principles of Design Thinking
- Relevance Across Various Industries
- Overview of the Five Stages of Design Thinking
Session 2: Empathy and User Research
- Advanced Empathy Techniques
- Conducting In-Depth User Interviews
- Utilizing Empathy Maps and Journey Mapping
- Understanding Diverse User Needs
Session 3: Defining Problems and Identifying Opportunities
- Crafting Point-of-View (POV) Statements
- Formulating How Might We (HMW) Questions
- Opportunity Mapping and Prioritization
- Aligning Problem Definitions with User Insights
Session 4: Ideation and Creative Solution Development
- Brainstorming Best Practices
- Advanced Ideation Techniques (e.g., SCAMPER, Brainwriting, Role Storming)
- Generating Innovative Solutions
- Evaluating and Selecting Top Ideas
Session 5: Prototyping and Testing Solutions
- Purpose and Types of Prototyping (Low-Fidelity vs. High-Fidelity)
- Tools and Methods for Creating Prototypes
- Developing Tangible Representations of Ideas
- Gathering Initial Feedback on Prototypes
Session 6: Testing, Iteration, and Implementation
- User Testing Methods (e.g., Usability Testing, A/B Testing, Pilot Programs)
- Gathering and Analyzing Feedback
- Iterative Improvement Based on User Insights
- Planning for Implementation and Scaling Solutions
Schedule Dates and Booking
To apply for a booking, click on the relevant "Book Now" button below.
Note: places are only fully secured once payment has been made.
Leading Training is focusing on providing virtual training courses for the foreseeable future and will only consider in-person and classroom training on request, with a required minimum group size of six delegates. We remain committed to offering training that is fast, focused and effective.
| Start Date | End Date | Branch | Status | |
|---|---|---|---|---|
| Thu 13 Feb 2025 | Fri 14 Feb 2025 | Fourways | Scheduled |