The Professional Manager

The Learning Organization

Explore Peter Senge's vision of a learning organization. Is your company one where all employees are committed to lifelong learning? How can it encourage continual growth and development?

Achieving Personal Mastery

Identify some strategies for understanding what our strengths are, as well as where we want to go.

Analyzing Our Mental Models

This session will give participants ways to explore and change their mental models.

Achieving a Shared Vision

Share ideas for building commitment within a team using a shared vision. Participants will also explore a model to help them move their team to greater independence.

Team Leader’s Role

Identify the roles and responsibilities of a leader in a team. Drill down into the key role of how to lead a team in a discussion to reach an agreement.

Systems Thinking

Analyse thinking cycles and what impact they may play in team efficiency.

Understanding Leadership

Study Paul Hersey and Ken Blanchard's Situational Leadership® model, which outlines four leadership profiles. Participants will also explore their own style; learn about servant leadership; and look at leadership in an organization through practices like onboarding, orientation, and performance management.

Five Leadership Practices

Five essential leadership practices that experts James Kouzes and Barry Posner have identified. Explore these practices through two exercises and some group discussion.

Building Trust

Day Two of this workshop will begin by looking at how trust and performance are related, and how a leader can build trust in team members.

Managing Change

Learn ways to successfully lead a group through change. Participants will have an opportunity to work through a personal change scenario and to apply learning points to a case study.

The Four Room Apartment

Psychologist Claes Janssen describes the process of change like moving from one room to another in a four-room apartment. This session will look at the key aspects of that theory.

Time Management

Learn some ways to organize their workspace, conquer e-mail, and manage their time more effectively.

Managers vs. Leaders

Explore the differences between management and leadership.

Types of Thinking

Learn about directional vs. consequential thinking. A brief discussion on ethics is included.

Influence Strategies

Leadership is the ability to influence people. This session will give participants some ways to persuade individuals to change. Robert Cialdini's influence strategies will also be covered.

Managing Relationships

A detailed look at different aspects of relationships, including the relationship cycle, leading a team through conflict, and managing stress.

Examining a Simple Problem-Solving Process

Day Three will begin with an introduction to a simple, systematic problem-solving process that participants can apply in any situation. Participants will also have an opportunity to apply the steps to a personal problem.

Strategic Planning

Participants will learn about the SWOT technique, which helps to identify the Strengths, Weaknesses, Opportunities, and Threats of any person, organization, product, service, or process.

Delegation

Practice delegation through a group exercise and a role play. Participants will also learn about the different degrees of delegation.

Criteria for Giving Useful Feedback

Management is monitoring performance and giving feedback. This session examines best practice in giving feedback.

Feedback Techniques Practical

A deeper delve deeper into the art of giving feedback and with specific techniques. Constructive criticism will also be discussed.

Mastering Your Body Language

Examine the signals we consciously and unconsciously send to others, whether we like it or not. Body language combined with vocal tone can override or even cancel the meaning of the words we say. Learn how to master the art of body language and identify and manage subtle non-verbal signals.

Meeting Management

Learn the dynamics of running effective meetings.

Presentation Skills for Managers

Seven steps to an effective presentation.

Personal Development

Reflect on and review development areas and goals. Participants will review their pre-assignment and identify next steps.