Accredited Emotional Intelligence
Anger Management: Understanding Anger
Business Etiquette: Gaining That Extra Edge
Communicating Across Cultures
Communication Strategies
Communication Techniques SAQA US12433
Conflict Resolution The Definitive Approach
Courageous Conversations
Cultural Intelligence (CQ)
Interpersonal Skills
Manage Conflicts SAQA US114226
Mindfulness and Resilience
Self Esteem and Assertiveness
Self-Mastery
Self-Mastery and Emotional Intelligence
Stress Management
Telephone Etiquette
There are currently five generations in the workforce, and employers faced with mass retirements of baby boomers are looking for ways to prepare for the changes that will result. This one-day workshop examines the history and reality of the generation gap as an issue.
Whether defining the actual limits of each generation is really important, or the merits of people within the context of employment, is the bigger issue that is explored. Understanding others helps us to understand ourselves and to manage the people that we work with. Problems, solutions, and strategies are explored to help overcome issues of the generation gap.
Specific learning objectives include:
Delivery Method | Duration | ||
---|---|---|---|
Classroom | 1 Day | Get a Quote | |
Live Virtual Training | 1 Day | Get a Quote |
Save up to 10% by booking and paying 10 business days before the course.
Business Owners, Managers
none
You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
There are currently no scheduled dates.
Please note that this course needs a minimum of 6 delegates to schedule a course. You can choose to be added to the waiting list by clicking the button below, and we will contact you when we have enough delegates interested. Should we not get enough delegates, we will refund or credit your paid booking.
Should you need this course urgently, the following options are available: