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Details
The Accredited Emotional Intelligence Course is a two-day workshop aligned to SAQA US252031 - Apply the principles and concepts of emotional intelligence to the management of self and others - worth 4 credits at NQF level 5.
This course is geared to enable managers in any economic sector to understand the importance of Emotional Intelligence, its role and impact in life and in the workplace, and enable managers to assess their own level of EQ in order to determine developmental areas. Participants will leave with a better understanding of themselves, and their interaction with those around them, and with a positive attitude on how to progress emotionally.
We have all worked with brilliant people. Some of us have had the good fortune to have been led by brilliant people. A few important attributes distinguish the best leaders and managers from the worst. These involve a blend of their excellent business acumen, their integrity, their ability to lead well, and their ability to show that they truly care about the people that they lead. Great leaders get on with people and are people focused. This Emotional Intelligence attribute - the ability to read people well, respond to them appropriately, and manage your own emotions under stress, can be learned and can be improved.
Delivery Methods
Leading Training is focusing on providing virtual training courses for the foreseeable future and will only consider in-person and classroom training on request, with a required minimum group size of six delegates. We remain committed to offering training that is fast, focused and effective.
| Delivery Method | Duration | Price (excl. VAT) | ||
|---|---|---|---|---|
| Classroom | 2 Day | ZAR 5,500.00 | Get a Quote | |
| Live Virtual Training | 2 Day | ZAR 4,500.00 | Get a Quote |
Discounts Available
Save up to 10% by booking and paying 10 business days before the course.
Brochure:
Customer Testimonials
Amrod Corporate Solutions (Pty) Ltd
Our company chose leading edge the trainer was very knowledgeable, very open to questions and answered well.
Vision View Productions
Lovely environment and staff, great hospitality. The course was very practical and I am sure it will come in very handy in my work environment. I hope there will be more of this kind to build on on the Relationship Management modules.
Amrod Corporate Solutions (Pty) Ltd
our company selected the course and after completing it with Adam, it provided so much more insight compared to other EQ courses done previously
Amrod Corporate Solutions (Pty) Ltd
The training was great, and it helped me discover some things I was not aware of about myself. Leading Edge is very informative, and I can and will recommend it to other people.
Amrod Corporate Solutions (Pty) Ltd
Andrew was brilliant and held my attention through at the class, he explained well adn expressed himself in a great manner. Andrew was very Warm, welcoming and calming creating good energy throughout the course. Explained well and I Loved Andrews actions and personality when giving examples and explaining.
Amrod Corporate Solutions (Pty) Ltd
Really enjoyed the course and the trainer, he was engaging and paid attention to us during the sessions. Time flew by which means that I really enjoyed the content and was engaged throughout.
Audience
- Managers and leaders of people in a work environment.
- Anybody who wants to learn how to be in touch with their emotions and how to communicate with and lead others effectively in a team setting.
- Any manager or new manager who would like to earn this unit standard worth 4 credits, as a path towards earning the full qualification in Generic Management, NQF Level 5, SAQA ID 59201.
Pre-Requisites
The Leading Training Self Mastery Course is highly recommended as a pre-requisite course to this course as it lays the scientific foundation of how our brains process emotions and how we as social beings relate to others. However, this is not essential. Delegates need to be prepared to work on formative assignments in class and prepare a summative assessment and portfolio of evidence which will be submitted to the Services Seta after assessment and moderation, for verification of results.
Course Outline / Curriculum
Principles and Concepts of Emotional Intelligence
- The Four Branches of Emotional Intelligence
- The Principles of Emotional Intelligence
- The Concepts of Emotional Intelligence
- Components of Emotional Intelligence
- Characteristics Of Emotional Intelligence
The Role of Emotional Intelligence in Interpersonal and Intrapersonal Relationships
- Value of Emotional Intelligence at Work and at Home
- The Importance of Personal and Interpersonal Competences
- Techniques for Giving and Receiving Feedback
- Improving Communication Skills in Business and Relationships
The Impact of Emotional Intelligence on Life and Work Interactions
- The Positive and Negative Impact of Emotional Intelligence
- The Interrelationship of Conflict, Frustration, Anger and Stress
- The Consequences of Applying Emotional Intelligence
- The Connection of EI to Effective Leadership and Organizational Success
- Danger to Leaders of Emotional Incompetence
- The Role of Emotional Intelligence Today
- Interpersonal Capabilities
Emotional Level Evaluation
- Analysing Own Responses to Life and Work Situations
- Measuring Emotional Intelligence
- Emotional Intelligence Self-Evaluation
- Strengths and Weaknesses Analysis
- Techniques for Improving Own Emotional Intelligence
Schedule Dates and Booking
There are currently no scheduled dates.
Please note that this course needs a minimum of 6 delegates to schedule a course. You can choose to be added to the waiting list by clicking the button below, and we will contact you when we have enough delegates interested. Should we not get enough delegates, we will refund or credit your paid booking.
Should you need this course urgently, the following options are available:
- Pay for 6 delegates (whether you have them or not) and we will schedule the course as soon as possible.
- If you have fewer delegates and cannot pay for 6, we can negotiate a shortened course where some of the time will be spent in blended learning - watching videos and doing tutorials and exercises with some contact time with the trainer. We would want to discuss what your core needs are so that we cover those aspects. You need to have paid for 3 delegates at least.