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Communication and Interpersonal skills Courses
Learning to interact and communicate effectively through self-management and social awareness is a powerful business skill. Our courses will help you to be more effective as an individual, team member, and leader.
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Communication and Interpersonal skills
Anger Management: Understanding Anger
1 Day
From ZAR 2,250.00
Business Etiquette: Gaining That Extra Edge
1 Day
From ZAR 2,250.00
Communicating Across Cultures
Increasingly, businesses around the world have become more interconnected, and companies have to think more globally in order to succeed. Despite economic ties with foreign nations, countries can be ill-prepared for doing business abroad, lacking the knowledge and sensitivity to adjust their business behavior to different cultural contexts.
1 Day
From ZAR 2,250.00
Communication Techniques SAQA US12433
This accredited short course is aligned to meet the outcomes of US 12433 - Communication Techniques - Use communication techniques effectively, NQF level 5, Credits 8. It is part of Module 1 of the Generic Management Qualification SAQA ID 59201 LP 60269 162 Credits NQF Level 5. Qualifying learners will be able to demonstrate an understanding of a range of oral and written communication techniques and be able to effectively use these techniques as required during the course of their work in a supervisory and/or senior technical capacity in an organisation.
2 Days
From ZAR 4,500.00
Conflict Resolution The Definitive Approach
Conflict will happen in the workplace. We are individuals with unique ambitions and commitments, and when something we hold as important is threatened, we will take it personally. Conflict may be exciting and energising, but it affects productivity and morale. In this module, we will learn how to improve our conflict management skills and apply problem solving techniques. Conflict often occurs spontaneously. In this module we explore models to respond rapidly as well as an introduction to principled negotiation as a tool to deal with conflict.
1 Day
From ZAR 2,250.00
Courageous Conversations
In our personal and work lives, we are often confronted with situations where there are opposing opinions and high emotions, and high stakes, and we are faced with having a difficult conversation. We can do one of three things: - Avoid them: often the short-term, easy way out many of us choose. - Face them, and handle them badly: lose our cool, or retreat into silence. - Face them and handle them well: but we need the skills to do this!
2 Days
From ZAR 4,500.00
Critical Thinking
Critical Thinking is one of the most valuable skills you will ever learn. The ability to think through problems and present logical, compelling arguments will help you at work and in your day-to-day life. This Critical Thinking workshop will give participants practical tools and hands-on experience in evaluating information.
2 Days
From ZAR 4,500.00
Emotional Intelligence SAQA US252031
The Accredited Emotional Intelligence Course is a two-day workshop aligned to SAQA US252031 - Apply the principles and concepts of emotional intelligence to the management of self and others - worth 4 credits at NQF level 5. This course is geared to enable managers in any economic sector to understand the importance of Emotional Intelligence, its role and impact in life and in the workplace, and enable managers to assess their own level of EQ in order to determine developmental areas. Participants will leave with a better understanding of themselves, and their interaction with those around them, and with a positive attitude on how to progress emotionally.
2 Days
From ZAR 4,500.00
Leading With Emotional Intelligence
The emotional intelligence course is an intensive, one-day workshop geared at giving individuals the skills to cope with their environments. Not only will students learn how to observe their emotional states, they will also learn to manage their emotional states, observe and empathise with others, and take steps to manage their communication of emotions. Participants will leave with a better understanding of themselves, their interaction with those around them, and a positive attitude on how to progress emotionally.
1 Day
From ZAR 2,250.00
Mentoring
Are you passionate about guiding others toward success? Do you want to enhance your leadership skills while making a meaningful difference in someone's career? Our Mentoring Workshop is designed just for you! Mentoring is a valuable practice for guiding new employees in their career development. This short course provides guidelines on being an effective mentor in the workplace.
1 Day
From ZAR 2,250.00
Mindfulness and Resilience
This short, 2-hour session will guide participants through using the powerful tool, mindfulness, in becoming more resilient at work and at home.
2 Hours
From ZAR 4,500.00
Problem Solving and Decision Making
Solving tough problems requires you to define the true problem, analyze the possible causes, create potential solutions, choose the best one, and implement it. This workshop will help you learn new ways to approach problem-solving and make decisions to enjoy sustainable solutions.
1 Day
From ZAR 2,250.00
Relationship Management
The Relationship Management course bundle is Module 1 of Generic Management Qualification 59201 and comprises of 3 courses: Topic 1 - Emotional Intelligence, Topic 2 - Communication Techniques and Topic 3 - Managing Workplace Relationships. These courses stand alone and each must be completed to finish this Module, which is worth 20 credits. These courses can be offered online as webinar and as classroom-based training.
5 Days
From ZAR 11,250.00
Self Esteem and Assertiveness
Self-esteem and confidence are foundations that every professional needs to be more effective and feel more satisfied in their daily work. Discovering how you see yourself, overcoming negativity, realising your worth, and practising assertive communication techniques will help you to be more secure in your role and more effective as a team member.
1 Day
From ZAR 2,250.00
Self-Mastery
The skills that underpin all other soft-skills.A solid scientifically backed model approach to understanding your brain and its effect on the way you respond to your environment and relationships. The aim is to better understand how we as humans think and feel and the effect our emotions have on our brains to enable us to develop our control mechanisms to behave appropriately and understand the reasons behind what we and others do. We discuss practical models of the brain and the BICEP model of social state management to help with this understanding. The assumption is that we are complex beings who have had a long history of development to become who we are. And we are in a process of growth and development. We want to adapt to lead more fulfilling lives and to be more productive.
1 Day
From ZAR 2,250.00
Self-Mastery and Emotional Intelligence
This course is a practical 1-day workshop that blends the science of self-mastery with the art of emotional intelligence.
6 Hours
From ZAR 500.00
Stress Management
Stress is an unavoidable part of life, but that doesn't mean it has to be a bad thing. In this course, we will look at how to change our reaction to stress, prevent it from becoming overwhelming, and even use stress to improve our performance.
1 Day
From ZAR 2,250.00
Time Management US-242811
This course is aligned to meet the outcomes of unit standard 242811 - prioritise time and work for self and team at NQF level 4 for 5 credits. This unit standard is a core in the SAQA Qualification ID 57712: Further Education and Training Certificate: Generic Management which is at NQF level 4. This course will enable you to manage time and prioritise tasks in a work environment and it is intended for junior managers or supervisors in an organisation.
2 Days
From ZAR 4,500.00