Leading Training is online and available during the Covid-19 Shutdown.
Our staff are working from home and can do the following:
- Webinar training and e-learning
- Development work
We can provide remote assistance to anyone who needs it, however as an IT support company we are willing to provide emergency support to companies that are essential service providers.
If you require any help from us please make use of the live chat below.
This one-day workshop will help you teach participants:
- The elements of a good handshake
- How to manage business cards
- Tips on remembering names
- Ways to make a good first impression
- The basics of dining etiquette
- How to communicate properly and politely
|Delivery Method||Duration||Price (excl. VAT)|
|Fulltime||1 Day||R 2,299.00|
|Webinar||1 Day||R 1,849.00|
Save up to 10% by booking and paying 10 business days before the course.
Business owners, sales consultants, sales representatives, managers, receptionists, call centre personnel
Matric level English
Course Outline / Curriculum
Session 1: Course Overview
Session 2: Business Etiquette Basics
Session 3: Test Your Business Etiquette
Session 4: The Handshake
Session 5: Business Card Etiquette
Session 6: The Skill of Making Small Talk
Session 7: Do You Remember Names?
Session 8: Making That Great First Impression
Session 9: Dress for Success
- Dressing the Part
- Maintaining Your Positive Impression
- What’s Your Code?
Session 10: Business Dining
- Seven Hot Tips
- Other Rules
Session 11: E-Mail and Telephone Etiquette
- Group Exercise
- The Power of the Written Word
- Note Writing Practice
Personal Action Plan