In the interests of protecting our staff, trainers and you, our clients, we will be suspending all instructor-led training from 15th July 2020 until it is safe again.
Our company is working remotely to serve our clients and we are still offering courses via webinar. If you feel your online course didn’t meet that standard, you are welcome to re-attend your course in class when we re-open.
DetailsThis one-day workshop will help teach participants how to: 1. Recognize how anger affects your body, your mind, and your behavior
2. Use the five-step method to break old patterns and replace them with a model for assertive anger
3. Control their emotions when faced with other peoples' anger
4. Identify ways to help other people safely manage some of their repressed or expressed anger.
|Delivery Method||Duration||Price (excl. VAT)|
|Fulltime||1 Day||R 2,299.00|
|Webinar||1 Day||R 1,849.00|
Save up to 10% by booking and paying 10 business days before the course.
AudienceThis is a personal enrichment course that will benefit all individuals
Pre-RequisitesSelf Mastery Course
Course Outline / Curriculum
You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
- What is Anger?
- What exactly is anger? How does it affect us, our family, and our friends? What are the five dimensions of anger? We will provide a framework for you to discuss these questions with participants.
- Managing Your Anger
- Whether we realize it or not, people often rationalize our anger by identifying the benefits. During this session, we will look at those "benefits" and identify the myths behind them.
- The Anger Process
- There are two events which lead to anger, and there are specific coping strategies that we can use to mitigate the impact of those events. You will help participants identify those events and strategies through personal anger logs and a case study.
- How Does Anger Affect Thinking?
- There are four specific ways in which anger can affect your thinking: magnifying, destructive labeling, imperative thinking, and making assumptions about what other people are thinking.
- Managing Anger
- When a person begins to get angry, there are some specific verbal, physical, and mental strategies they can use to cope. During this session, you will discuss these strategies and help participants customize them.
- Communicating Better
- Often people who are most angry are people who haven't developed their communication skills to the level they would like, and as a result they feel frustrated and misunderstood. During this session, we will discuss the four-step message, listening skills, questioning skills, and three keys participants can use to unlock the best in people.
- Behavior Types
- During this session, participants will work in small groups to discuss passive, manipulative, assertive, and aggressive behaviors.
- Taking Control
- To wrap up the day, we will look at some ways to help participants take control of themselves and a situation to prevent becoming angry.
- Workshop Wrap-Up
- At the end of the day, students will have an opportunity to ask questions and fill out an action plan.