In the interests of protecting our staff, trainers and you, our clients, we will be suspending all instructor-led training from 15th July 2020 until it is safe again.
Our company is working remotely to serve our clients and we are still offering courses via webinar. If you feel your online course didn’t meet that standard, you are welcome to re-attend your course in class when we re-open.
This workshop is essential for any person involved in selling a product or service. It will give participants a basic and thorough understanding of the sales process, plus some practice in basic sales tools so that they can use these tools to seal the deal, no matter what the size of the sale. This course is highly practical and role playing of various sales scenarios will be used in a safe, fun and supportive environment.
The objectives of this course are:
- Participants will gain confident in their knowlegde of the sales cycle
- Participants will gain practice in key sales techniques of:
- learning how to coldcall,
- handling objections,
- knowing how to communicate effectively and
- learning how to be a great "deal closers".
|Delivery Method||Duration||Price (excl. VAT)|
|Fulltime||2 Day||R 4,598.00|
|Webinar||2 Day||R 3,698.00|
Save up to 10% by booking and paying 10 business days before the course.
Sales Representatives and Consultants
Account Managers and Executives
Business Development Managers
Some sales experience is beneficial but not compulsory. Delegates need to have had a number of years' work experience.
Course Outline / Curriculum
Understanding The Language of Sales
- Type of sales
- Common sales approach
The Golden Circle – Understanding Your WHY?
The Sales Cycle
The Main Reasons People Buy
How Marketing Affects Sales
- Defining your target market
Competitive Analysis- SWOT Analysis
Your Unique Selling proposition (USP)
Drawing up a Mission statements
- Developing a script
- The warm call
- The Elevator Pitch
Communication in Sales
- Listening Effectively
- Probing and questioning techniques
- First Impressions
- Body language
Launching Your Presentation
Dealing With Objections
Closing the Deal
10 Mistakes Made in Sales
Cross Selling and Value Added Selling