Though businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace. You must still develop your ideas, express them clearly, and persuade others of their viability.
This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.Delivery Method | Duration | ||
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Classroom | 2 Day | Get a Quote | |
Live Virtual Training | 2 Day | Get a Quote |
Save up to 10% by booking and paying 10 business days before the course.
Lesson 1: Writing Email and Other Electronic Communication Topic 1A: Organize Your Materials Topic 1B: Write an Email Topic 1C: Write Instant Messages Lesson 2: Writing Effective Business Communication Topic 2A: Analyze Your Audience Topic 2B: Write an Internal Announcement Topic 2C: Write an Email Responding to Routine Requests Topic 2D: Write an Email to Respond Positively to Customer Complaints Topic 2E: Write Bad-News Messages Lesson 3: Writing a Business Letter Topic 3A: Write a Business Letter Topic 3B: Write a Thank-You Letter Lesson 4: Writing Business Proposals Topic 4A: Persuade Your Audience Topic 4B: Write an Executive Summary Topic 4C: Use Visuals
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