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Business Writing that Works

TRAINING COURSE

Details

A non-accredited practical workshop designed to improve business writing skills, focusing on common errors in sentence structure and style. Learn essential tips and techniques to write effectively in various email and business writing contexts. This course provides hands-on experience with business writing letters and professional communication. Please bring your laptop for practical exercises, as you'll receive peer reviews and direct feedback.

This two-day online business writing course will help participants:

  • Apply the five C’s of writing for clarity and effectiveness
  • Ensure their writing meets grammatical standards, including word agreement, sentence structure, spelling, and punctuation
  • Differentiate between the active and passive voice
  • Improve proofreading and editing skills
  • Write professional business letters and emails with confidence

Delivery Methods

Delivery Method Duration
Classroom 2 Days Get a Quote
Live Virtual Training 2 Days Get a Quote

Discounts Available

Save up to 10% by booking and paying 10 business days before the course.

Brochure:

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Information may change without notice.

Audience

Anybody wanting to improve his/her writing skills and who does not require an accredited course.

 

Pre-Requisites

MS Word or document formatting experience is preferable. Please bring your laptop to work on practical exercises.

Course Outline / Curriculum

Why Write?

The first part of the day explores the possible business advantages of effective communication and what can go wrong with poor writing. This session will help participants identify the value of writing better and give them the motivation to put in the work to improve.

The Four C's

We cover in detail the four C's of good business writing: being clear, concise, complete, and correct. Participants will practice each C through writing exercises.

Word Agreement

Subject-verb agreement is complex and is a common area for mistakes.  During this session, participants will explore word agreement through a brief overview of the rules and a writing exercise.

Active and Passive Voice

Most people prefer to read writing that is in the active voice. We will discuss and practice both voices during this session.

Sentences and Sentence Types

This session will discuss the structure of sentences and paragraphs. Then, participants will apply this knowledge to a writing exercise.

Readability Index

The Gunning Fog Index, also called the readability index, determines the difficulty level of a written piece. Participants will apply the index to a sample and to their own work.

The Fifth C

Courtesy is an important principle of good business writing. During this session, participants will examine the use of tone and empathy and apply that to several business letters, helping them explore their own style and preference.

Common English Language Errors

It is important to use words that best reflect what you are trying to say. In this session, we will examine some common dilemmas (such as fewer vs. less) and suggested solutions.

Inclusive Language

Another key part of writing is political correctness. Participants will have an opportunity to re-write some exclusive terms to make them inclusive.

Sentence Construction

The two basic rules for constructing sentences are: use construction that makes meaning clear and keep construction parallel. Participants will re-write sentences that don't follow these rules.

Punctuation

During this session, participants will work in teams to develop a series of test questions for other teams. We have included some key points that you can use to debrief the test.

Writing Business Letters

This session begins with three lessons on the steps for writing a business letter, types of letters, and the parts of a business letter. Participants will then examine samples of business letters to determine the type and the parts of the letter.

E-mail Etiquette

These days, e-mail has become a universal method of communication. However, there are many questions of etiquette and few answers. This session will discuss some common dilemmas and our recommended answers.

Spelling and Proofreading

Proofreading carelessly can spoil a writer's best efforts. This session will help participants identify common spelling errors and practice their proofreading skills.

Writing Challenges

To wrap up the workshop, participants will work in small groups to identify their biggest challenges and some possible solutions.

Schedule Dates and Booking

There are currently no scheduled dates.

Please note that this course needs a minimum of 6 delegates to schedule a course. You can choose to be added to the waiting list by clicking the button below, and we will contact you when we have enough delegates interested. Should we not get enough delegates, we will refund or credit your paid booking.

Add me to the waiting list

Should you need this course urgently, the following options are available:

  1. Pay for 6 delegates (whether you have them or not) and we will schedule the course as soon as possible.
  2. If you have fewer delegates and cannot pay for 6, we can negotiate a shortened course where some of the time will be spent in blended learning - watching videos and doing tutorials and exercises with some contact time with the trainer. We would want to discuss what your core needs are so that we cover those aspects. You need to have paid for 3 delegates at least.
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