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Details
This accredited business writing skills course combines the best of Leading Training’s Business Writing that Works program with Unit Standard 12153 – "Use the writing process to compose texts required in the business environment." This four-day practical course is accredited by the Services SETA at NQF Level 4 (5 credits) and forms part of the Further Education and Training Certificate: Generic Management (ID 57712, NQF Level 4, 150 credits). It is also included in several other qualifications.
Course Structure:
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Day 1: Covers essential writing techniques from our Business Writing that Works course.
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Days 2 & 3: Focus on business and report writing, including professional email writing, business letters, and technical documents. Learners will complete formative and summative assessments to reinforce their skills.
- Day 4: Portfolio completion
This course is designed to help professionals develop corporate writing skills, communicate clearly in plain language, and improve the quality of business report writing and other workplace documents.
By completing this course, you will be able to:
✔ Apply grammar conventions correctly in business writing
✔ Use textual features and conventions specific to professional documents
✔ Identify the intended audience and purpose of business communication
✔ Select the appropriate text type, format, and layout for various business needs
✔ Organize and structure business reports and technical texts effectively
✔ Draft and edit business letters, reports, and emails with accuracy
✔ Recognize errors and ensure clarity and professionalism in writing
✔ Present the same information in different formats for diverse audiences
✔ Master professional email writing and corporate communication best practices
This course is ideal for professionals looking to enhance their business and report writing skills and produce clear, concise, and professional business communication.
Delivery Methods
| Delivery Method | Duration | ||
|---|---|---|---|
| Classroom | 4 days | Get a Quote | |
| Live Virtual Training | 4 days | Get a Quote |
Discounts Available
Brochure:
Customer Testimonials
Momentum Health Solutions (Pty) Ltd
Everything was done in a professional manner, and the course was enjoyable
Momentum Health Solutions (Pty) Ltd
I like that I now know how to write a cover letter for myself
Audience
This accredited business writing skills course is ideal for professionals who write documents in a corporate setting, including business letters, reports, and professional emails. It is perfect for administrative staff and anyone looking to enhance their corporate writing skills and improve business and report writing for workplace communication.
Pre-Requisites
Some business writing experience is preferable but is not required.
Learners should be competent in Communication at level 3.
Some computer literacy would be necessary and experience in using a word processor to complete activities.
Access to the internet and a computer are essential.
Course Outline / Curriculum
Day 1: Business Writing that Works – Grammar Basics
Why Write?
Many people feel that writing is a burden or something they should be able to delegate. This session will help participants identify the value of writing.
The Four C's
During the morning of Day One, you will discuss four of the C's of writing with participants: clear, concise, complete, and correct. Participants will practice each C through writing exercises.
Word Agreement
During this session, participants will explore word agreement through a brief lecture and a writing exercise.
Active and Passive Voice
Most people prefer to read writing that is in the active voice. We will discuss and practice both voices during this session.
Sentences and Sentence Types
This session will discuss the structure of sentences and paragraphs. Then, participants will apply this knowledge to a writing exercise.
Readability Index
The Gunning Fog Index, also called the readability index, determines the difficulty level of a written piece. Participants will apply the index to a sample and to their own work.
The Fifth C
Courtesy is an important principle of good business writing. During this session, participants will examine and rank several business letters, helping them explore their own style and preference.
Practical Language and Common Errors
It is important to use words that best reflect what you are trying to say. In this session, we will examine some common dilemmas (such as fewer vs. less) and suggested solutions.
Inclusive Language
Another key part of writing is political correctness. Participants will have an opportunity to re-write some exclusive terms to make them inclusive.
Sentence Construction
The two basic rules for constructing sentences are: use construction that makes meaning clear and keep construction parallel. Participants will re-write sentences that don't follow these rules.
Punctuation
During this session, participants will work in teams to develop a series of test questions for other teams. We have included some key points that you can use to debrief the test.
Day 2: Applied Business Writing 1
Focus on creating compelling sentences and unified, coherent paragraphs as applied to specific business texts
SO1: Use textual features and conventions specific to business texts for effective writing
- Business Correspondence
- Business Letters
- Reports
- Resume or Curriculum Vitae
Formative Assessment 1
- Industry-specific and legislative requirements
SO2: Identify and collect information needed to write a text specific to a particular function
- Identify and Collect Information
- Collect information
- Organize the material
- Write Effectively
- Bibliography
- Checklist
Formative Assessment 2
Day 3: Applied Business Writing 2
SO3 Compose a text using plain language for a specific function.
- Compose Text
- Select the Format and Structure of Your Text
- Identify Main Points
- First Draft
- Titles, Chapters, Contents
- Contents Page
- Introductions
- Foreword
- Appendices Or Addenda
- Conclusions and Summaries
- Paragraphs, Layout, Font
- Visual Clues
Day 4: Portfolio Completion
Formative Assessment 3
SO4 Organise and structure a text appropriately for a business function
- Rewrite the first draft
Formative Assessment 4
SO5 Present a written text for a particular function in a business environment
- Present Your Finished Text
- The Finished Product
Formative Assessment 4
Schedule Dates and Booking
There are currently no scheduled dates.
Please note that this course needs a minimum of 6 delegates to schedule a course. You can choose to be added to the waiting list by clicking the button below, and we will contact you when we have enough delegates interested. Should we not get enough delegates, we will refund or credit your paid booking.
Should you need this course urgently, the following options are available:
- Pay for 6 delegates (whether you have them or not) and we will schedule the course as soon as possible.
- If you have fewer delegates and cannot pay for 6, we can negotiate a shortened course where some of the time will be spent in blended learning - watching videos and doing tutorials and exercises with some contact time with the trainer. We would want to discuss what your core needs are so that we cover those aspects. You need to have paid for 3 delegates at least.