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Details
An effective manager needs a variety of skills. They need to ensure they have the right team and resources and care for them as well. This course will give you the training and certification needed to be an effective manager in whatever industry you choose. This NQF level 5 qualification is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.
This qualification consists of 8 modules that will guide delegates through the organisational, functional, and leadership roles modern managers require to excel at their jobs. Managers on this course will learn:
- Interpersonal Skills
- Leadership
- Negotiation
- Talent Management
- Finances
- Personnel Development
- Decision Making
- Project Management
Delivery Methods
Audience
This course will suit learners in any business unit who are responsible for leading and managing staff. It would also suit any qualifying learner who would like to earn credits towards a qualification.
Pre-Requisites
It is assumed that learners are competent in:
- Communication at NQF Level 4.
- Mathematical Literacy at NQF Level 4.
- Computer Literacy at NQF Level 4.
Course Outline / Curriculum
Module 1
Topic 1: Emotional intelligence
Topic 2: Communication Techniques
Topic 3: Managing Workplace Relationships
Module 2
Topic 1: Leadership Essentials - US 120300
Topic 2: The Professional Manager
Module 3
Topic 1: Managing Diversity
Topic 2: Manage Conflicts
Topic 3: Conduct Negotiations
Module 4
Topic 3: Manage Talent
Topic 2: Manage Team Performance
Topic 1: Manage Recruitment
Topic 4: Coach Managers
Module 5
Topic 1: Analyse Financial Information
Topic 2: Manage Finances
Module 6
Topic 2: Manage Organisational Culture
Topic: 1 Knowledge Management
Topic 3: Promote a Learning Culture
Module 7
Topic 1: Decision Making
Topic 2 Change Management
Topic: Promoting Innovation
Module 8
Topic 1: Project Planning
Topic 2: Operational Planning
Topic 3: Managing Risk in a Unit